Privacy Policy

Romi's Pawsome Treats - Privacy Policy

At Romi's Pawsome Treats, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our subscription service. By using our services, you agree to the practices described in this policy.

1. Information We Collect:

• Personal Information: When you subscribe to Romi's Pawsome Treats, we collect personal information such as your name, shipping address, billing address, email address, phone number, and payment details. This information is essential for processing your order and delivering your subscription.

• Non-Personal Information: We may collect non-personal information such as browser type, device type, IP address, and browsing behavior through cookies and similar technologies. This information helps us improve our website and provide a better user experience.

2. How We Use Your Information:

• Subscription Fulfillment: We use your personal information to process payments, manage subscriptions, and deliver your dog treats to the correct address.

• Communication: Your email address and contact information are used to send you updates about your subscription, such as shipping notifications, promotions, and any changes to our services or policies.

• Personalization: We may use your information to customize your subscription box or make recommendations based on your dog's preferences or dietary needs.

• Analytics and Improvements: We use non-personal information to analyze trends, track usage, and enhance our website's functionality. This helps us improve our service and better understand customer preferences.

3. How We Protect Your Information:

We take the security of your personal information seriously. We implement various security measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction, including:

• Secure payment processing through trusted third-party services

• Encryption of sensitive data, such as credit card information

• Limited access to personal data only by authorized personnel

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

4. Sharing Your Information:

Romi's Pawsome Treats does not sell, trade, or rent your personal information to third parties. We only share your information in the following cases:

• Service Providers: We may share information with trusted third-party partners who assist in operating our website, processing payments, or delivering subscription boxes. These partners are obligated to keep your information confidential and secure.

• Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Cookies and Tracking Technologies:

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and improve website functionality. You can choose to disable cookies through your browser settings, but doing so may limit some features of our website.

6. Your Rights and Choices:

• Access and Updates: You have the right to access, update, or correct your personal information at any time by logging into your account or contacting us.

• Opt-Out: You can opt-out of receiving marketing emails or newsletters by following the unsubscribe instructions in our emails. Please note that you will still receive necessary communications related to your subscription, such as order confirmations and shipping notifications.

• Data Deletion: You can request the deletion of your personal information by contacting us. We will delete your data unless we are required by law to retain certain records.

7. Children's Privacy:

Romi's Pawsome Treats does not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us, and we will promptly delete it.

8. Changes to This Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review the policy periodically. Your continued use of our services constitutes your acceptance of any changes.

9. Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at support@romispawsometreats.com.